Your trusted outsourcing partner
Multilingual customer service, lead generation and back-office support — delivered from Tashkent to clients in 10 countries.
- 15+ years of experience
- Native-level in 6 languages
- Teams live in 2–4 weeks
Teams across the globe count on us
Berlitz
The service levels we design every team to meet
One partner for your entire customer operation
From the first customer message to the last back-office task — covered by one accountable team.
Multilingual customer support
Deliver fast, on-brand support across phone, chat, email and social — in your customers' own language.
Learn moreLead generation
Fill your pipeline with qualified, sales-ready leads through targeted outreach and research.
Learn moreStaffing & recruitment (EOR)
Scale your team up or down with vetted talent, without the hiring overhead.
Learn moreBack office support
Offload data entry, processing and admin so your team can focus on growth.
Learn moreWhy companies choose Connectra
A dedicated team that operates as a seamless extension of your business.
Replies in under 60 seconds
Fast, reliable response times that protect your customer experience.
Support in 6 languages, native-level
English, Russian, German, Korean, Japanese and Arabic — fluent and culturally aware.
A team built around your process in 2–4 weeks
Custom-trained agents who follow your tools, tone and SLAs from day one.
From first contact to back-office — one partner
End-to-end coverage so nothing falls between the cracks.
Always-on coverage, wherever you sell
Native-level support across six languages and every time zone.
How we get your team up and running
A clear path from first conversation to a fully managed, scaling team.
- 1
Onboarding
We learn your product, tone, tools and KPIs.
- 2
Sourcing
We recruit agents matched to your needs and languages.
- 3
Training
Agents are trained on your processes and quality bar.
- 4
Production
Your team goes live, fully managed by us.
- 5
Improvement
We track metrics and optimize every week.
- 6
Growth
We scale capacity as your business grows.
Selected client engagements
A sample of the client teams we run today. Detailed KPIs available under NDA.
What our clients say
Since partnering with Connectra, the client has experienced a significant boost in overall productivity and efficiency. The team quickly adapts, learns, and delivers high-quality results without compromise. Their communicative and proactive approach ensures a seamless collaboration, paving the way for a strong, long-term partnership.
Connectra's collaboration with clients helps them save valuable time. Our team is highly responsive to feedback and continuously enhances communication across all teams. Team leaders engage with clients on a weekly basis, ensuring smooth operations. Additionally, our teams in key locations hold daily meet-ups to maintain efficiency and alignment.
The in-house team of Connectra BPO is extremely satisfied with the quality of work and the exceptional customer service.
Your data and brand are safe with us
Every engagement runs on signed agreements, protected data and monitored environments.
- Signed NDAs and confidentiality agreements with every engagement
- Data protection and GDPR-ready processes
- Secure access controls and monitored environments
- Quality assurance and regular reporting
Frequently asked questions
Connectra BPO is a business process outsourcing company in Tashkent, Uzbekistan.
Native-level support in six languages.
A dedicated, trained team is typically ready in 2–4 weeks.
Yes — NDAs with every client and GDPR-ready processes.
Pricing depends on team size, languages and scope. Most clients pay a predictable monthly fee per dedicated agent or team — far less than hiring in-house. Tell us your needs and we will send a tailored quote within 48 hours.
We support e-commerce, SaaS, logistics, retail and more. Agents are trained on your specific product, tone and processes, so the model fits most B2B and B2C operations.
Yes. We scale your team up or down for seasonal peaks, launches or campaigns — without you hiring or laying anyone off.
Every engagement includes custom training, agreed SLAs, quality-assurance reviews and transparent weekly reporting, so the team consistently meets your standards.
Our teams are based in Tashkent, Uzbekistan — a growing outsourcing hub with strong multilingual talent — serving clients across 10+ countries and every time zone.
We keep it flexible. After a free consultation we propose a right-sized team and terms; many clients start with a focused pilot before scaling.
Uzbekistan is one of the best emerging BPO destinations: a large pool of multilingual BPO talent, competitive costs and a strong work ethic. Connectra taps this talent to build dedicated teams in Tashkent, so you get enterprise-grade customer service, EOR and back office at a fraction of Western costs.
Focus on growth. We handle the rest.
Tell us what you need — we'll design a team and a quote within 48 hours.