15+
Year of experience
10
Countries served
5+
Languages
40+
Happy customers
Why ConnectraBPO is Your Trusted Outsourcing Partner
Tailored Solutions
We provide customized outsourcing solutions designed to fit your business needs—whether it’s multilingual customer support, technical assistance, or back-office operations.
Fast & Reliable Service
We provide quick response times and efficient service delivery, ensuring that your customers get the best support without delays.
End-to-End Business Support
From customer service to data processing and back-office support, we help businesses streamline their operations so they can focus on growth.
Multilingual Expertise
Our team is fluent in English, Russian, German, and Korean, allowing us to serve your customers across different regions with cultural understanding and precision.
Our Core Services
Languages we speak
English
German
Korean
Japanese
Arabic
Russian
OUR PROVEN APPROACH
Executing Experience Beyond Expectation
2
Sourcing
Your recruiting team combines sourcing and headhunting to interview, test, and curate your custom-tailored team.
4
Production
Your custom team is 100% dedicated to you. They are assigned a manager, and we continually monitor KPIs and goals.
1
Onboarding
Your onboarding manager helps you build your team using a proven project management approach (roadmap, recruit, process, train, and launch).
3
Training
Your training team facilitates and builds training documentation with you and creates a certification plan with your team.
5
Continuous improvement
You are assigned a customer support manager to partner with you on continuous improvement and help you project manage your work and team.